Phone lines backed up for hours at Oregon’s unemployment call centers

oregon employment department

 

SALEM, Ore. — The phone lines have been backed up for hours at Oregon’s unemployment call centers, and callers are waiting as long as 3 1/2 hours to hear a human voice.

Oregon officials are urging people to use the online or automated systems instead because there are only so many phone lines piping into the system.

Some callers don’t get through at all, and get a busy signals instead.